Privacy Policy

1. Legal basis for collecting personal data

Various laws and regulations have been made regarding the use of our customers' personal data. In particular, the principles of protection of personal data have been determined with KVKK. In addition, the Law No. 6563 on the Regulation of Electronic Commerce also includes a provision on the protection of personal data. Penal sanctions are envisaged in some cases for the protection of personal data through the provisions of the Turkish Penal Code No. 5237. On the other hand, it is necessary to collect and use data in order to fulfill our obligations arising from the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.

2. Collection and protection of personal data

By filling out various forms and surveys on membership or our store, some personal information of the members (name-surname, company information, telephone, address or e-mail address) is collected by our company. Our company may send informational e-mails about campaign information, promotional offers and new products to its customers and members, especially during campaign periods. Our members can make their choices about whether or not to receive such information while becoming a member, and after logging in, they can change this selection in the account information section or make a notification with the link in the information message they receive. During the approval process carried out through our store or by e-mail, personal information transmitted to our store electronically by our members will not be disclosed to third parties, except for the purposes and scope determined by the "User Agreement" we made with our Members. Personal data shared with Greysis is under the supervision and control of Greysis. Greysis undertakes the responsibility as data controller to establish the necessary organization and to take and adapt the technical measures in order to protect the confidentiality and integrity of the information in accordance with the relevant legislation provisions in force. Being aware of our obligation in this regard, penetration tests are carried out periodically in accordance with international and national technical standards on data privacy, and we hereby inform you that we always update our data processing policies. Our company may use the requested information for direct marketing purposes by itself or by the people it cooperates with, even outside the purposes and scope determined by the Membership Agreement. Personal information can also be used to contact the user when necessary. Information requested by our company or information provided by the user or information about transactions made through our Store; It can be used in various statistical evaluations, database creation and market research without disclosing the identity of our members, even outside the scope and purposes determined by the "User Agreement", by our company and its collaborators. Our company, to keep confidential information strictly private and confidential, to consider it a confidentiality obligation, to ensure and maintain confidentiality, to take all necessary measures and take all necessary care to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party. commits to show

3. Methods of collecting personal data

The data provided by our customers who make transactions on the www.greysis.com website or mobile applications are processed by Greysis in accordance with the consent of our customers and the provisions of the legislation. The website www.greysis.com belonging to Greysis is a site that uses cookies. cookie; It is a file consisting mostly of letters and numbers, which allows the device to be detected by being stored in the internet browser or hard disk of the device being used. www.greysis.com uses session cookies and permanent cookies in its mobile application. The session ID cookie expires when you close your browser. Persistent cookie stays on your hard drive for a long time. You can remove persistent cookies and reject both session cookies and persistent cookies by following the instructions given in the "help" file of your internet browser or by visiting “www.allaboutcookies.org” or “www.youronlinechoices.eu”. If you refuse persistent cookies or session cookies, you can continue to use the website, mobile application; however, you may not be able to access all functions of the website, mobile application or your access may be limited.

4. Credit card security

Our company prioritizes the security of credit card holders who shop at our shopping sites. Your credit card information is not stored in any way our system. When you enter the transaction process, there are two things you need to pay attention to to understand that you are on a secure site. One of them is a key or lock icon on the bottom line of your browser. This indicates that you are on a secure website and all your information is encrypted and protected. This information is only used depending on the sales process and in the direction of your instructions. The information about the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and sent to the relevant bank for questioning. If the card availability is approved can be sustained for shopping. Since no information about the card can be viewed and recorded by us, third parties are prevented from obtaining this information under any circumstances. Internet shopping sites with an information line or customer service service and where full address and telephone information are specified are more preferred today. In this way, you can get detailed information about all the issues that come to your mind, and you can get better information about the reliability of the company that provides online shopping service.

5. Third websites and apps

Our store may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on the website of our company are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are only for the use of our Store and do not cover third-party websites.

6. exceptional circumstances

In the limited cases specified below, our company may disclose the information of users to third parties, except for the provisions of this "Privacy Policy". These cases are limited in number;

  • Law, Decree-Law, Regulation, etc. to comply with the obligations imposed by the legal rules enacted by the competent legal authority;
  • In order to fulfill the requirements of the "Membership Agreement" and other agreements concluded by our store with users and to put them into practice;
  • Requesting information about users for the purpose of conducting an investigation or investigation duly carried out by the competent administrative and judicial authority;
  • In cases where it is necessary to provide information to protect the rights or security of users.

7. Email security

Never write down your credit card number or passwords in the e-mails you send to our company's customer service regarding any of your orders. Information contained in e-mails can be viewed by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances. For any questions or suggestions regarding our privacy policy, you can send an e-mail to info@greysis.com.